Terms & ConditionsTHESE TERMS AND CONDITIONS APPLY TO SALES AND OPEN ONLINE. PLEASE READ THESE TERMS CAREFULLY, IN PARTICULAR CLAUSE 12 BELOW.
PLEASE NOTE THAT SPECIAL TERMS APPLY TO CONSUMERS, WHICH PREVAIL OVER THE OTHER PROVISIONS OF THESE TERMS AND CONDITIONS. CUSTOMERS WHO ARE CONSUMERS ARE REFERRED TO CLAUSE 4 BELOW.

1. Availability
1.1 Our web site is regularly updated throughout the day, to ensure that we provide accurate details on product availability and the listed lead-time is regularly updated. We endeavour to ensure availability on all our advertised items is constant, however we cannot warranty availability. In the unlikely event that your chosen item is unavailable we will contact you ASAP to advise of expected delivery dates. If a product that has been ordered is still not available after the indicated waiting period has elapsed, we will contact you by e-mail or by phone in order to propose an extension to the waiting period or to suggest a different product. If a product is shown as being out of stock in our internet site there is still a chance that one of our suppliers may have stock. If you wish to check this you can e-mail us or phone us .

2. Definitions
2.1 "Business Customer" means a customer who is not a Consumer;
2.2 "Consumer" means an individual who is not acting for the purposes of his or her business or profession;
2.3 "Previctry" means Previctry Limited also referred to as "we" or "us" in these Terms and Conditions;
2.4 "Catalogue" means the catalogue of products and services offered by Previctry;
2.5 "Force Majeure" means any cause affecting the performance by Previctry of its obligations arising from acts, events, omissions, happenings or nonhappenings beyond its reasonable control including (but not limited to) governmental regulations, fire, flood or any disaster or industrial dispute affecting a third party;
2.6 "Normal Working Hours" means 8.30 am to 6 pm on a Working Day;
2.7 "Working days" means Monday to Friday, excluding Bank or other Public holidays;
2.8 "Open Online" or "web site" means the Previctry internet website, accessed through the addresses www.Previctry;
2.9 "Customer" means a customer or potential customer of Previctry;
2.10 "User" means the person who accesses Open Online on behalf of the Customer;
2.11 "Administrator" means the person who is charged to administrate and authorise Users on behalf of the Customer;
2.12 "Products" means the products listed for sale on Open Online, which can be purchased by the Customer;
2.13 "Terms and Conditions" means the terms and conditions for access to the Previctry Open Online system by the Customer and its Users and the Previctry Limited Terms and Conditions of sale, which deal with the commercial and trading aspects between the Customer and Previctry Limited.

3. Orders
3.1 All contracts of sale made by Previctry shall be deemed to incorporate these terms and conditions, which shall prevail over any other terms from the Customer. Cancellation of orders by Business Customers is not accepted as many orders are dispatched on the same day the order is placed. Cancellation of orders by Consumers will be accepted in accordance with the Consumer Protection (Distance Selling) Regulations 2000. Nothing in these terms and conditions is intended to impinge upon a Consumer's statutory or contractual rights to reject faulty goods.
3.2 All orders are subject to acceptance and to availability of the goods ordered: Previctry is entitled to refuse any order placed by you.
3.3 You undertake that:

4. Prices
4.1 All prices are exclusive of any applicable Value Added Tax (VAT) or any other sales taxes, for which (if applicable) the Customer shall be additionally liable.
4.2 Previctry reserves the right, by giving notice in Writing to the Customer at any time before delivery, to increase the price of the Goods to reflect any changes in specifications for the Goods which are requested by the Customer or are necessary as a result of any delay caused by (a) the Customer's instructions or (b) the Customer's failure to provide adequate information or instructions to the Seller.